We are committed to providing excellent veterinary medicine in a caring and professional environment to our highly-valued patients in downtown Toronto. We will deliver this by implementing individualized care that will focus not only on your beloved pets but also on your family as a whole.

We will operate under the following principles and objectives:

•To fulfill client needs by providing the best customer service to our clients and the best quality care to their pets.

•To take personal responsibility for our highly-valued patients and exercise initiative and good  judgement to keep clients informed of the decisions required to keep pets healthy and joyful.

•To promote continued personal and professional growth within our hospital and the Saint Lawrence community which will, in turn, deliver closer ties with your pets

•To conduct ourselves in a professional manner in accordance with the rules and regulations dictated by the field of veterinary medicine